terms & conditions

Regarding Coaching, Use of this Website & Privacy Policy

Information provided in the blogposts and pages of this website are written with best intentions to communicate what I do best as a coach, artist & teacher. 

I use my coaching skills to assist people in exploring and using their creative potential. I adhere to The Journey Method Practitioners’ Code of Practice, which is underpinned by intending the best outcomes for the client.

The Client understands and agrees that they are fully responsible for their physical, mental and emotional well-being during and after all sessions, including choices and decisions made both during and after the sessions.


This website and IP is owned and managed by Dr Suzanne Moss.

The content of the pages of this website is for your general information and use only. It is subject to change without notice. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any services or information available through this website meet your specific requirements.

Dr Moss makes no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this website.


By placing an order with Dr Moss through this site you will be deemed to have read, understood and agreed to these Terms and Conditions.

A contract between you, the user and Dr Moss for the sale of services will only exist once an order has been accepted, paid for, processed and completed. You, the user, agree to pay the purchase price specified on the website at the time that you place your order for the purchase of a Product or Service. All amounts are stated in Australian dollars. All purchase prices exclude Australian GST.

Dr Moss accepts online payment via PayPal invoice – giving Client options and a secure environment.  The price and availability of products is subject to change without notice.


This website and its contents remain the copyright of Dr Suzanne Moss. Dr Moss is the author of photographs of her clients in the programmes information, and where she is the subject, the images are courtesy of Genevieve Swifte. All rights reserved. By using this site, you acknowledge that the website and all related content is subject to copyright. We grant you a limited, non-transferable license to access and use this Website solely for your personal use.

Permission to reuse, copy or reproduce any content from this Website and related products is strictly prohibited, unless prior written permission has been obtained from us.

You may not copy the content from any of the page content, blogs, case studies, tips, templates, images or resources associated with this site to individual third parties for their personal or commercial use.

Subject to applicable law, we may revoke a users permission to use this site at any time and may suspend or deny, in our sole discretion, your access to all or any portion of this Website without notice.


The programmes of Dr Suzanne Moss are protected by copyright. Her original materials that have been provided to the Client are for Client’s individual use only. Client is not authorised to use any of Dr Moss’s intellectual property to resell for Client’s own business. All intellectual property, including the programmes, workshop and/or course materials, shall remain the sole property of Dr Suzanne Moss.

No license to sell or distribute Dr Moss’s materials is granted or implied. By purchasing any of the programmes or workshops, Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any information shared by Dr Moss is confidential and proprietary, and belongs exclusively to Dr Moss, (3) Client agrees not to disclose such information to any other person or use it in any manner other than in discussion with Dr Moss. Further, by purchasing this product, Client agrees that if Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, Dr Moss will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.


In using this Website, you must not:

  1. Provide us with inaccurate or incomplete information;
  2. Violate any applicable laws, or use this Website for any purpose that is unlawful or prohibited by these terms and conditions;
  3. Impersonate any person;
  4. Distribute viruses, corrupt files, or any other similar software or programs that may damage the operation of any computer hardware or software;
  5. Collect or store personal data about other users of this Website; or
  6. Engage in any other conduct that inhibits any other person from using or enjoying this Website or our associated social media pages and/or groups.


We may from time to time and without notice, vary, modify or discontinue, temporarily or permanently, any or all of this Website.


Dr Moss will not be liable for any delay in performing our obligations under these terms and conditions if such delay is caused by circumstances beyond our reasonable control.

This site is governed by Australian law, and users irrevocably submit to the exclusive jurisdiction of the courts of Victoria, Australia.


Dr Moss is committed to keeping your personal data confidential and secure.  We will not sell, loan or provide access to your personal information to any third party provider, however, please note that your personal information will be used throughout the registration and payment processes associated with this site.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.


A 20% deposit is required when booking a programme or workshop. Deposits are non-refundable, but are transferable to another mutually convenient time within a 12 month period.

Details regarding payments and refunds are contained in specific agreements. Due to the time invested in planning, customisation, preparation, booking of travel & accommodation, full payment is required 10 working days prior to commencement of workshop or programme.


Your privacy is important to us. Dr Suzanne Moss is the administrator and owner of the website http://drsuzannemoss.com. There is one technical assistant who does not have access to any personal information provided. To better protect your privacy I am providing this notice explaining my online information practices and the choices you can make about the way your information is collected and used.

This notice applies to all information collected or submitted on web sites where Dr Suzanne Moss is owner and administrator.

My website requires you to provide personal information when using the contact form, requesting services or subscribing for free offers. All of the information collected from the site is strictly confidential and only shared with payment processors as required. The types of personal information collected at these pages are:

  • Your Name
  • Email address
  • Contact phone numbers
  • Emergency contact, dietary and basic medical history information, such as allergies or disabilities, if registering for an event

Any payments made to Dr Suzanne Moss are made through PayPal or via direct transfer which you control. PayPal may also request your:

  • Your Name
  • Billing and Shipping Address
  • Email address
  • Phone number
  • Payment information

Your IP address may also be logged by the web host. IP addresses may be used in fraud prevention and/or to prosecute perpetrators of fraud or other abuses.


Suzanne uses the information you provide about yourself only to provide services you have requested.


There may be photographs of you and/or your art work, and testimonials you have given on the websites of Dr Suzanne Moss. You may request their removal at any time in writing and the removal will be in effect as soon as possible.

Should you have any queries regarding any of this information, please make contact via the Contact Page. Thank you.